Cleveland Candles And Decals - Candle Store in the USA

Terms and Conditions

Sorry but here are all the legal words below somewhere on our web site. If you have any problems or want to discuss anything about your order then please do not hesitate to phone us on 07342 114 086

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cleveland Candles and Decals with you in relation to this website.

The term Cleveland Candles and Decals, or “us” or “we” refers to the owner of the website whose registered office is 6 Fieldview Close, High Clarence, Middlesbrough, Cleveland, TS2 1TN. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following condition and terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without prior notice or warning.

• Neither we or any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may lead to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without prior written consent from Cleveland Candles and Decals.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only.

• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

If you would like information on how to include any Cleveland Candles and Decals content on your site please contact us at [email protected]

RETURNS/REFUND POLICY

We want you to be happy with your order, but if for any reason you are dissatisfied with your purchase and wish to return all or part of it please contact us before sending items back. In this way we can deal with your return as swiftly and efficiently as possible. We will refund the full value of your order including postage if you return the goods for any reason. For non-faulty goods your return should be made within 14 days of receipt and returned items should be in perfect, unused condition. If you have received a faulty/damaged item please contact us as soon as possible after receipt of your order to arrange a replacement or refund. We will give a full refund or send replacements free of charge. For all returns we strongly recommend you obtain proof of posting. It would also help us a great deal if you could note any box damage on delivery and keep anyevidence of damage in transit so that we may be able to claim from our delivery company.

If for any reason you wish to cancel, return or refund outside of the legally required periods please give us a call and we will be happy to help you. We are very proud of our products and the quality of the service we offer and will make every effort to provide you with the best service.